Isaac Ngaru | African Insurance Summit Director and CEO
Dear Summit Guests, Participants, Speakers, Facilitators and all Stakeholders,
The Summit hosts, Strathmore Business Schools (SBS) and Insurance Information Bureau (IIB)
, welcome you all to Africa Insurance Summit 2018! We are delighted to have brought the movers and shakers of African and global insurers and complimentary financial organizations to this exciting 2-day-networking, learning, exploration and entertainment.Read More >>
The 2018 Summit will provide all in attendance something that differs from the norm – Digital Disruption in Insurance – Unlocking the Vast African Potential in the Insurance Market. It will also provide a platform for genuine and candid debates; interesting, informative as well as exciting fora. For instance, the CEOs pre-Summit on Sunday evening session would be one of a kind – offering the CEOs’ opportunity to align the
expected Summit outcomes with respective companies’ annual business plans.
This Summit will challenge industry leaders and implementers to explore and discover productive digital disruptions to the status quo, and will spur the highest expansion of the life insurance business ever experienced in Africa, the continent of untapped opportunities.
This summit shall initially form the 5-year strategic plan underpinning the six listed thematic areas that shall drive the insurance penetration in Africa. During the next Africa Insurance Summit in 2019 to be hosted in Accra, Ghana, IIB shall include a review of the 1st - year short-term to mid-term outcomes against this Summit’s 5-year strategic plan.
We really value your time and have, therefore, planned our affairs in such a way that the Summit will produce value-for-money and optimum use of your time. Before you depart at the end of the 2-day session, please fill in an evaluation form, since your feedback will be invaluable and help us plan better events in the future.
Thank you once again for participating and we hope that you will enjoy yourselves.
All the best,
Introductions
BACKGROUND
The African market should and can utilize technological innovation to significantly increase insurance penetration. IIB believes that there is capacity and resources to
commence the journey towards a double-digit insurance penetration by 2022. According excerpts from Kenyan Insurance Industry Strategy Report prepared by Transector International, September 2017, Kenyan mobile penetration is at 88%;
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Internet penetration is at 90%; there is high engagement on social media (6 million Facebook accounts; 2 million active users on twitter; 10 million WhatsUp active users; 3 million Instagram and 1.5 million on LinkedIn); there are over 32 million mobile money subscribers; and a daily ever increasing technology adoption. Comparatively, according to Association of Kenya Insurers (AKI) 2016 Insurance Industry Annual Report, insurance penetration in Kenya (for instance, there are less than 1 million life assurance policyholders, and a life insurance GDP penetration ratio of 1.03%) is a pittance, although showing some growth. According to Swiss Re Global Insurance Review 2016 and Outlook in 2017/18, the Sub Saharan Africa (SSA) reflects the same pattern as in Kenya. The Life insurance penetration is estimated to have slowed down to 1.1% in 2016, South Africa accounting for 90% of the SSA life premiums (South Africa penetration is at 14%). Viewed positively, this performance is an indication of vast insurance market opportunities that should be unlocked.
Being the 2018 Africa Insurance Summit host, it is Insurance Information Bureau’s view that Digital disruption, alongside complementary innovation in product development, customer centricity and alternative distribution channels, will unlock this vast insurance market.
To achieve the Africa Insurance Summit 2018 mandates and objectives, we have established strategic partnerships with:
The overall theme is, “Digital Disruption - Unlocking the vast African Insurance Market –
Effective, viable and commercial strategies.” The Africa Insurance Summit 2018 will focus
on progressing insurance penetration through identifying positive digital disruptive forces
that are and will continue to shape the future of the industry and delve into the growth
opportunities arising therefrom.
Read More >>
Some of the key focus areas shall include:
Digital Disruption – Wholistic review of digital disruption through big data management, data gathering, warehousing, analytics, mining, sharing; data governance and security
Products and Pricing – Using data and technology to competitively create and price products for the various market segments, especially the mass and Gen Y markets
The Big 4 – How Risk Management (through Insurance) using digital platform will transform and support the agenda on food security, affordable housing, manufacturing and affordable health
Creative Promotion and the Right Distribution Channels - Using technology to create seamless insurance products’ access and connectivity with the vast potential market
Customer facing and Processes – Effective customer value management (CVM) and other ICT systems to attract, retain and delight the vast potential market
Regulation & Compliance - Application of digital technology to align regulatory and compliance requirements with digital disruption in data management and supervision
Enhancing Local Capacity in Mega Risks – How marine, Infrastructure development, Agriculture, Upstream Oil and Gas coverage continue to propel insurance and resultant economic growth
NB: During the sessions, discussions on Financial and Insurance Literacy in Africa, Reinsurance, Bancassurance and Microinsurance are recurrent topics that are likely to be covered. THE SUMMIT DELIVERY METHODOLOGY
This shall be a two day strategy formulation conference, on the top 5 -10 strategic objectives per theme to be implemented, tracked and evaluated in the next 5 years to progress insurance penetration in the continent.
The summit shall involve all the participating delegates to collate sufficient information on the sub-themes above for a robust post-summit strategy. In this regard, the attending delegates shall be divided into small discussion groups under various leading facilitators identified across the globe to discuss and share ideas on the topics. Thereafter, the facilitators shall present to the plenary for Q&A before adoption.
The strategy emanating from the discussions shall form the foundation of strategy implementation workshops on specific sub-themes before the next summit in 2019 and the subsequent 4 years to be hosted by different countries, tracking and reporting progress and insurance uptake.
WHO ATTENDS ?
Join insurance leaders across the Sub-Saharan Africa and indeed the whole African continent in laying the strategy for progressing insurance penetration to double-digit figure in the next 5 years: 2018-2023.
Read More >>
Attendees shall include:
CEOs/Managing Directors and executive Directors of Regulatory bodies, banks, Insurance companies, brokers and/or Finance directors;
Reinsurers and financial planning and advisory firms;
Actuaries, and heads of sales distribution and Bancassurance;
Country and regional heads of strategy development consultants and lawyers;
Heads of risk and governance, underwriters and service providers;
Representatives from government, regulators, professional associations, academia and media;
ICT Companies;
Multinationals such as ILO, World Bank; other Donor and development Agencies.
Magdalena has over 15 years’ experience in R&D and international consulting. She holds a PhD in Quantitative Economics and Finance and was the firm’s Head of Research and Analytical Services. She currently focuses on strategic consulting for the Insurance Industry, especially around emerging markets, insurtech and blockchain.
Her main areas of expertise include internationalization processes, technology and innovation, emerging markets, global governance, macroeconomic and sociopolitical risks. She executed many research projects for multilateral organizations on micro insurance, financial inclusion and innovation.
Jeremy is recognised as a global expert in microinsurance and digital insurance and has been involved in advising, researching and implementing many initiatives across the world. He has been a Director at BFA, a consultancy focused on innovation in responsible financial services, advising and supporting a number of global insurers and mobile operators. Previously he was Divisional Director and Head of Microinsurance at the Hollard Insurance Group driving a number of their low income insurance innovations internationally from product development to distribution to consumer engagement.
He led Hollard’s work on m-insurance including establishing a partnership and pilot with MTN and advised the group on initiatives in Pakistan, China and other countries. Prior to Hollard, Jeremy was Executive Director at
FinMark Trust where he was responsible for insurance and mobile money, both of which have had global impact. Jeremy is a Chartered Certified Accountant (UK) and holds an MSc in International Development (Bath, UK). He is a founding member and adviser to Cenfri, and a member of the IAIS-Micro Insurance Network Joint Working Group on Micro-insurance. He also chaired the SA Insurance Association committee on financial education and has served on the South African Short Term Insurance Advisory Committee at the behest of the Minister of Finance, as well as sat on the board of MicroEnsure, a specialist microinsurance intermediary that focuses on mobile insurance.
He speaks regularly at international conferences on microinsurance, m-insurance, mobile money and innovation in financial services.
Graduated in Financial Econometrics (the intersection of mathematics, statistics and economics) and Business Administration from Erasmus University Rotterdam, one of Europe´s top schools in Economics. I also hold an MBA from INSEAD, one of the world´s top business school.
Formerly CEO and founder of EscolherSeguro, Brazil's premier online insurance brokerage/financial services portal backed by one of the leading Brazilian VCs. Exited through a trade sale to Banco Brasil Plural/Geração Futuro, a leading financial holding in Brazil.
Currently helping clients in the insurance industry in Latin America to improve business results by leveraging IBM's capabilities in Consulting, Technology and Outsourcing.
His Focus areas and milestones as a CEO include:
IT development
Search engine marketing / E-commerce
Big data / process and customer analytics
Built the platform with the broadest automated quoting capacity in the market
Achieved market leading operational metrics and designed a market-leading lead-scoring model
John is a consultant with 20 years of work experience in private sector development consulting, spanning over 15 countries in Africa as well as in the USA. He holds a Bachelor of Science (BSc) Degree in Engineering from the University of Michigan School of Engineering and a Master of Public Affairs (MPA), Economics and Public Policy from Princeton University.
John has strong skills in project design, monitoring and evaluation, as well extensive market research/business planning experience for projects in East Africa. He possesses strong experience in agriculture and SME access to finance issues as well as SME advisory support. Further, he has strong experience advising governments in Africa on policies and programmes to enhance access.
Philip Moore
Senior Regional Executive, UK, Ireland and Africa, LIMRA & LOMA
Philip has worked in life insurance for 38 years. He has spent over 15 years in sales, marketing and customer service roles with UK life insurers, including 3 years as Director of Customer Service and 3 years as Director, Sales Operations, both for a tied agency company. Subsequently he has spent over 20 years as a marketing and distribution consultant with LIMRA EMEA working with life insurance companies in the UK, all parts of continental Europe, Africa and Asia. His distribution consulting in the UK has been with major UK including Prudential, Marks and Spencer Financial Services, and Swiss Re, and he has also led or worked on distribution projects in a wide range of markets including Greece, Hungary, Ireland, Kenya, the Netherlands Poland, Russia, Spain, and Zimbabwe.
He advises companies on improving the effectiveness of their sales, marketing and customer service strategies and processes, and on sales force remuneration. Philip is frequently invited to address industry meetings on the future of distribution, and has been a guest speaker at industry conferences in the UK, Greece, Kenya, Poland, and South Africa. Philip studied at the University of Leicester and Oxford University, has an MBA from Cranfield University, and is a member of the Institute of Consulting.
Tom Joseph
Partner - Training, Consultancy and Corporate Strategy
Tom Joseph provides oversight in consultancy and corporate strategy. He has over 16 years rich work experience with track of achievements in manufacturing and service sector. Currently working as Head of OPI/COYA at The Kenya Institute of Management (KIM), he has helped organizations conduct diagnostic evaluation of their systems/ processes to become globally competitive thus moving from good to great culminating into the annual recognition during the prestigious Company of the Year Awards (COYA).
He is a highly-focused-motivated business leader and consultant with exceptional leadership and communication skills, punctuated with passion for perfecting world class organizational excellence in companies desiring to be globally competitive. As a team player/leader, he comfortably handles unfamiliar problems and easily adapts to changing environments while enthusing positively those whom he interacts with. Tom is an excellent public speaker emceeing and moderating high profile corporate events. He has prominently featured in local and international conferences as he shares his passion for business excellence and visionary leadership.
Dr Adel Bolbol Fernández
PhD in GeoInformatics, Business Development Manager | Advanced Analytics, Esri
Dr Adel Bolbol Fernández is the regional Business Development Manager for Advanced
Analytics at ESRI, developing technological horizon-scanning strategies, business and industry
solutions, proof of concepts, commercial territory plans and demonstrations. He has more than
15 years of experience working with Spatial Data Management, Analytics and GIS consultancy
in several domains including Utilities, Transportation, Land Information, Defence, Maritime,
Aviation, Weather & Archaeology.
Adel has a PhD in GeoInformatics from University College London (UCL) on using Machine
Learning for understanding movement and behaviour, MSc in GIS from City University London,
and APM/PMI certified. He is also a member of the British Computing Society (BCS), Open
Geospatial Consortium (OGC) and Association for Project Management (APM). Over the past
15 years, Adel has worked across industries in the Geospatial domain such as Transportation,
Defence, Utilities and Land Information in UK, USA, UAE & Egypt.
Through the years, Adel led numerous geospatial technology deployments, advanced Data
Analytics and Artificial Intelligence work for and with several organizations such as Transport for
London (TfL), Department for Transport (DfT), UK Ministry of Defence (MoD), US Department of
Defence (DoD), UK Hydrographic Office, UK MetOffice, Rural Payments Agencies of England,
Ireland & Scotland, Thames Water Utilities, many of Abu Dhabi and Dubai Governmental
agencies amongst others in the region, and a plethora of organizations in the private sector.
Adel’s current role has been overseeing the market needs and developments in the region of
the Middle East, Africa and West Asia for Advanced Analytics.
Adel’s work interests include Spatial Analysis, Spatiotemporal Data Analytics, Machine
Learning, Data Mining, Movement Analysis, WebGIS, Spatial Data Infrastructures, and
Geospatial Information Standardisation.
Alex joined KPMG in 2002 and has 16 years post qualification experience, all with KPMG.
He is a qualified practicing Certified Public Accountant of Kenya (CPA(K)) and
holds B.Com(Accounting) and MBA (Finance) degrees from the University of
Nairobi (UoN).He is currently pursuing PhD (Finance), UoN.
He has extensive experience in statutory audits, taxation, project audits and internal
control appraisals. He has undertaken audit assignments of medium and large
companies in financial services, consumer and industrial markets in Kenya,
Uganda, Tanzania, Ethiopia, Eritrea, Mauritius and the United Kingdom. Alex also
worked for 2 years in the UK as an Assistant Manager in Audit.
In his current role at KPMG, Alex is responsible ensuring a clear focus to audit
work, coordinating the work of audit teams and taking responsibility for audit
reporting with a particular focus on compliance with International Financial
Reporting Standards (IFRSs) and other regulatory requirements on financial
reporting.
He sets the direction of audit strategy and leads both the audit work and reporting
to management and those charged with governance. Alex is currently spearheading
the KPMG focus group on IFRS 17 — Insurance Contracts due to his extensive
experience in the insurance sector, having audited some of the largest insurance
companies in East Africa.
Alex also participates on the FiRe Award Evaluation Panel, a joint initiative of the
Institute of Certified Public Accountants of Kenya (ICPAK), the Capital Market
Authority (CMA), and the Nairobi Securities Exchange (NSE) in recognising and
awarding best financial reporting entities.
Remco is a graduate (MSc) in Industrial engineering and management from Twente University (Netherlands). He has worked in the insurance industry for more than 27 years in a variety of roles, both as manager and as specialist/consultant. In the first half of his career he worked on the intersection of IT and business. In the second half in business development and program management.
Remco has strong skills in business consultancy, -development and -planning, information management and program management in complex multi-disciplinary environments. He has extensive experience in the areas Life & Pensions, shared service centres, direct (digital) distribution and product development. Currently he is working as manager business development for Achmea Africa in Nairobi (Kenya).
David leads KPMGs East African Management Consulting practice. He has over 17
years experience in industry and professional services spanning across various
specialisms including organisational design, financial management, reporting,
restructuring and regulation
David spent over 12 years in the UK working with some of the largest global financial
institutions in in various aspect of complex Finance Transformation brought about by
internal re-organization, finance transformation and regulatory change.
Some of his selected experience includes:
David was involved in the finance transformation project on implementation of
IFRS for one of Europe largest insurance companies which included the
implementation of IFRS 4 (Phase 1)
Worked on secondment as Finance Manager for over 4 years in 2 large UK based
life insurance companies. The tasks included listed IFRS company reporting,
regulatory reporting, board reporting, process improvement
Project Management and Financial accounting and reporting transformation lead
for a top 20 global insurance company as part of a global transformation project
which covered UK, Australia, USA and Latin America.
David worked with one of the largest global banks based in London, charged with
managing the cost team monitoring spend of over $2B across various strategic cost
saving initiatives of the bank.
Project Manager and Regulatory advisor on a highly sensitive regulatory project,
for one of UK’s largest retail banks, examining the banks interaction with its
competitors, whose aim is to provide assurance to the Financial Conduct Authority.
Working directly with the Head of Risk and the Director of Change
He is currently working on a strategy project to help one of Ethiopia’s largest
private banks in developing their five year strategy.
Education & qualifications
Masters in Business Administration (with merit), Manchester Business School
University of Nairobi, Bachelor of Commerce Finance
DELEGATES REGISTRATION MEDIA BRIEFING
FACILITATOR - IIB / SBS Venue - Auditorium Lobby KSMS Boardroom
8:00am to 8:30am
INTRODUCTIONS : DELEGATES, SPONSORS, PARTNERS, FACILITATORS AND GUESTS
FACILITATOR - IIB / SBS Venue - Conference Auditorium
8:30am to 9:00am
WELCOME SPEECH, CONFERENCE NARRATIVE AND CLARITY OF EXPECTATIONS
FACILITATOR - IIB / SBS Venue - Conference Auditorium
9:00am to 9.30am
CONFERENCE OFFICIAL OPENING: IRA CEO/GOVERNOR CENTRAL BANK OF KENYA/CS FINANCE- KENYA) FACILITATOR - INSURANCE REGULATORY AUTHORITY KENYA CEO Venue - Conference Auditorium
9:30am to 10:00am
CONFERENCE METHODOLOGY – THE 6 WORKING GROUPS
FACILITATOR - IIB / SBS Venue - Conference Auditorium
10:00am to 10:30am
TEA/COFFEE BREAK
10:30am to 12:30am
WORKING GROUPS IN SESSION FACILITATORS - RESPECTIVE GROUP FACILITATORS
Venue - Breakaway rooms
12:45am to 1:30pm
LUNCH
1:45pm to 2:15pm
GROUP 1 PRESENTATION FACILITATORS - GROUP FACILITATORS Venue - Conference Auditorium
2:15pm to 2:45pm
PLENARY DISCUSSION WITH THE GROUP FACILITATORS - ALL DELEGATES
Venue - Conference Auditorium
2:15pm to 2:45pm
GROUP 2 PRESENTATION FACILITATORS - GROUP FACILITATORS
Venue - Conference Auditorium
3:15pm to 4:15pm
PLENARY DISCUSSION WITH THE GROUP FACILITATORS - ALL DELEGATES Venue - Conference Auditorium
4:15pm to 5:30pm
TEA/COFFEE BREAK/SOCIAL HOUR
6:00pm to 9:30pm
CEO FORUM- INTEGRATING THE SUMMIT OUTCOMES WITH THE ANNUAL CORPORATE BUSINESS PLANS DR. MAGDALINE RAMADA Venue- KSMS
AI SUMMIT CEOs / TOP EXECUTIVES FORUM: FORUM OBJECTIVE
We are bringing together over 100 CEOs, top executives, influencers and consultants from across Africa and globally, to engage in a 3-hour high impact engagement on how to effectively integrate the outcomes of the Summit into their companies annual business planning.
They will gain full access to the minds and successful experiences of today’s game changing thought leaders, based on 2018 theme. This Forum will also provide them with the highest impact, least time- intensive peer learning and networking.
6:00pm to 6:30pm
WELCOME AND INTRODUCTIONS THEME: DE-BRIEF AND CONNECTIVITY Facilitator - IIB
6:30pm to 7:25pm
INTRODUCE KEYNOTE SPEAKER THEME: INTEGRATING SUMMIT OUTCOMES INTO ANNUAL INDIVIDUAL COMPANY BUSINESS PLANS Facilitator - Dr. Magdalene Ramana
7:25pm to 8:55pm
CEOS/TOP EXECUTIVE PEER GROUP SESSION THEME: PEER GROUPS TO IDENTIFY AND CITE 3 HIGH IMPACT CHALLENGES/SOLUTIONS Facilitator - Dr. Magdalene Ramana
8:55pm to 9:30pm
SPEAKERS FEEDBACK THEME: SPEAKERS FEEDBACK TO CEO PEER GROUPS Facilitator - Dr. Magdalene Ramana
9:30pm Onwards
RESOLUTIONS; DINNER AND NETWORKING
THEME: RESOLUTIONS; NETWORKING/SOCIAL HOUR
Facilitator - SBS / Forum Sponsor
CEOs Forum – Key Facilitator: Magdalena Ramada Senior Economist Willis Towers Watson
Magdalena has over 15 years’ experience in R&D and international consulting. She holds a PhD in Quantitative Economics and Finance and was the firm’s Head of Research and Analytical Services. She currently focuses on strategic consulting for the Insurance Industry, especially around emerging markets, insurtech and blockchain.
Her main areas of expertise include internationalization processes, technology and innovation, emerging markets, global governance, macroeconomic and sociopolitical risks. She executed many research projects for multilateral organizations on micro insurance, financial inclusion and innovation.
Day 3
8:00am to 8:30am
GROUP 3 PRESENTATION GROUP FACILITATOR Venue - Conference Auditorium
8:30am to 9:00am
PLENARY DISCUSSION WITH GROUP ALL DELEGATES Venue - Conference Auditorium
9:00am to 9.30am
GROUP 4 PRESENTATION GROUP FACILITATOR Venue - Conference Auditorium
9:30am to 10:00am
PLENARY DISCUSSION WITH GROUP ALL DELEGATES
Venue - Conference Auditorium
10:00am to 10:30am
GROUP 5 PRESENTATION GROUP FACILITATOR Venue - Conference Auditorium
10:30am to 11:00am
PLENARY DISCUSSION WITH GROUP ALL DELEGATES
Venue - Conference Auditorium
11:00am to 11:30pm
GROUP 6 PRESENTATION GROUP FACILITATOR Venue - Conference Auditorium
11:30pm to 12:00pm
PLENARY DISCUSSION WITH GROUP
ALL DELEGATES
Venue - Conference Auditorium
12:30pm to 2:00pm
LUNCH BREAK (TEA/COFFEE BREAK TO HAVE BEEN TAKEN DURING THE GROUP DISCUSSIONS)
Our environment is serene, far removed from the bustling of Nairobi City. Cleanliness is next to godliness as the old maxim goes, and at KSMS, we pay perfectionist attention to the issue of sanitation. We have workers who are hardworking and keep a septic environment that is conducive for learning. The surroundings are adorned with poetry inspiring flowers and beautiful plants. Our school is well equipped with all necessary facilities for a fun filled education journey.
The Safari Park Hotel & Casino stands in 50 acres of beautifully landscaped gardens incorporating a wide variety of indigenous trees, and
offering sanctuary to a startling array of birds and butterflies. Antique furniture characterizes the theme and décor of each room, polished wooden floors and large garden-view rear and front balconies. The Safari Park Hotel is a fusion of international sophistication, safari style, theme-park fun and cultural creativity. A world-class and largest conference venue, the Safari Park Hotel boasts over 20 conference and meeting rooms, instant global connectivity and first-class business support services. It also offers first- class health and recreation facilities.
